Kg9991 Privacy Policy – How Your Personal Information Is Kept Safe
Last Updated: January 2025 | Applicable: All Registered Members in Bangladesh
What Information We Collect and Why
Personal Identity Information
When registering at kg9991, your name, date of birth, email address, and mobile number are collected. This information is used to verify your account and ensure secure transactions. We cannot process any payments without confirming your identity, so providing this information is mandatory. All personal data is stored in encrypted form and protected against unauthorized access. If you are unwilling to provide this information, you may visit our FAQ You can find more details on the page. We never sell or transfer this information to third parties without your consent.
Device & Usage Information
When you use our platform, your device type, operating system, browser version, and IP address may be collected automatically. This information helps us improve platform performance and detect security threats. By analyzing session duration, pages visited, and click activity, we strive to make the user experience more seamless. For mobile users, app performance data may be specifically collected and is used solely for technical improvements. This data is not used to identify any individual and is automatically deleted after a defined period. The digital security of all users in Bangladesh is our highest priority.
Financial Transaction Information
Payment information required for deposits and withdrawals is collected, but full card numbers or bank passwords are never stored in our system. For transactions made via bKash, Nagad, or other mobile banking methods, only the necessary reference information is retained. We use industry-standard encryption technology to protect your financial data, keeping every transaction secure. Transaction history is stored for a defined period to detect suspicious activity, as required for compliance with anti-money laundering regulations. Your financial information is never shared with advertisers or third parties. If you notice any unusual transaction, please notify our support team immediately.
Cookies & Tracking Technologies
Our platform uses cookies to enhance the user experience, helping to remember your preferences and login status. Session cookies are automatically deleted when the browser is closed, while persistent cookies remain on your device for a set period. You can delete cookies or stop accepting new ones at any time through your browser settings, though some features may become limited as a result. We do not use third-party advertising tracking cookies, and your browsing history is not provided to any external organization. To learn more about our cookie policy, visit our FAQ Visit the section. Our use of cookies is strictly limited to the purposes of platform functionality and security.
Your Rights & Control Over Your Information
Every member of kg9991 has the right to view, correct, and in certain circumstances request the deletion of their own information. After an account is closed, your personal data will be removed from our systems, except where retention is legally required. If you do not wish to receive promotional emails or SMS, you can opt out at any time through our support team. It is our responsibility to ensure transparency regarding where and how your information is used. Should this privacy policy change in the future, we will notify you in advance and publish the update on the platform. For any complaints or questions regarding data protection, please contact us at: [email protected].